Privacy policy


Last updated: February 11, 2026

AeroGo operates this online store and website, including all related content, features, tools, products, and services (collectively, the “Services”). The AeroGo store is powered by Shopify, which enables us to securely provide our Services to you.

This Privacy Policy explains how AeroGo collects, uses, and shares your personal information when you visit, purchase from, or otherwise interact with our Services. By using the Services, you confirm that you’ve read and understood how we handle your data as described in this policy.

If any part of this Privacy Policy conflicts with our Terms of Service, this Privacy Policy will govern the collection, use, and disclosure of your personal information.

Personal Information We Collect

We may collect the following categories of personal information, depending on how you interact with our Services and as permitted by law:

  • Contact details (name, shipping and billing address, phone number, email).

  • Financial information (payment card details, transaction and payment confirmation data).

  • Account information (username, password, preferences, settings).

  • Transaction history (items viewed, added to cart, purchased, returned, or exchanged).

  • Communications (information you provide through customer support inquiries or feedback).

  • Device and usage data (browser type, IP address, device identifiers, and how you interact with our website).

How We Collect Information

We collect personal information in several ways:

  • Directly from you when you create an account, make a purchase, or contact us.

  • Automatically when you use our website, through cookies or similar technologies.

  • From service providers and partners, including payment processors, analytics providers, and shipping partners.

  • From third parties, such as advertising or marketing platforms.

How We Use Your Information

Your information helps us provide, improve, and protect your AeroGo experience. Specifically, we use personal data to:

  • Deliver and improve services, including processing orders, managing your account, and providing customer support.

  • Personalize your shopping experience, including showing recommendations and relevant offers.

  • Communicate with you about orders, products, or promotions.

  • Ensure security and prevent fraud by monitoring transactions and account activity.

  • Comply with laws and legal processes, such as responding to government or law enforcement requests.

How We Share Your Information

We may share your information with trusted third parties, including:

  • Shopify and other service providers for payment processing, data hosting, support, and logistics.

  • Marketing and business partners for advertising and promotional purposes (subject to your privacy choices).

  • Affiliates or within our corporate group for operational efficiency.

  • Authorities or legal entities when required by law or in response to valid legal requests.

Learn more or manage Shopify-related data rights here: Shopify Consumer Privacy Policy.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information.

  • Request deletion of information we maintain.

  • Request correction of inaccurate data.

  • Opt out of targeted advertising and marketing.

  • Withdraw consent for specific data processing activities.

You can exercise these rights anytime by contacting hello@myaerogo.com or via our Data Sharing Opt-Out Page.

For European Economic Area (EEA) and UK users, you may also:

Cookies and Third-Party Links

Our website may include cookies and links to external sites. We do not control these third-party websites, and their privacy policies will apply. We encourage you to review their policies before providing any information.

Data Security and Retention

We use administrative, technical, and physical safeguards to protect your information. While we take these precautions seriously, no system is completely secure.

We retain personal data as long as necessary to operate our business, provide Services, comply with legal obligations, or resolve disputes.

Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect or sell personal data from minors under 16 years of age.

International Data Transfers

When necessary, we may transfer personal data across borders, including outside the EEA or UK. In such cases, we rely on Standard Contractual Clauses or other approved safeguards to ensure adequate protection.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: hello@myaerogo.com
(Please note: for privacy and security reasons, returns or physical correspondence are handled only through email requests.)